Services and facilities

Leave your bags at the hotel until your room is ready or if you want to enjoy Andorra before your departure.

The Bike Park in Pal Arinsal is undoubtedly a landmark for riders seeking adrenaline, for those who need to experience circuits that are part of the World Cup. The Bike Park will open daily from June 20 to September 13. In autumn, it will open on weekends, from September 19 to October 12.

El mirador, uno de los más altos de la Reserva de Biosfera de Ordino, se concibe como reloj solar en el que el mástil central, de 27 metros e inclinado a 42,55º, marca la hora sobre la propia circunferencia. Este mirador 360, otorga una inclinación corresponde a la latitud exacta del punto donde se encuentra el mirador según las coordenadas geográficas. La idea de convertir el mirador en el reloj solar no fue inicial, sino en una segunda fase del proyecto. Se decidió rendir un homenaje al significado de Arcalís como montaña solar y al libro homónimo de Bonaventura Adellach. En este exponía el descubrimiento que realizó en esta montaña en relación con el calendario solar que utilizaban los pastores primitivos para tener noción del tiempo. Disfruta de las mejores fotos del Mirador Solar de Tristaina.

Hours: From 16:00 to 00:00.

Open from July to August.

International cuisine with a local essence. Choose from fresh and varied options in a cozy atmosphere. We also offer options for coeliacs and other dietary needs, so you can focus solely on savoring.

A space designed for your family's enjoyment. With a ball pit and a playroom so that the little ones can also experience their getaway with fun, comfort, and a smile. (Unsupervised area)

Refresh yourself with mountain views. In July and August, dive into the hotel pool, relax on the water loungers, and let the tranquility of the surroundings wash over you. Open from 11:00 AM to 7:00 PM

Get to the slopes without worrying about the car. There is a free bus available to the Pal-Arinsal station. Check the timetable at reception and organize your ski day as you see fit.

Your corporate meeting in a unique environment. A spacious, modular area ready for corporate events of up to 300 people, with everything you need for work to flow.

Subject to availability, you can extend your room's check-out time. 10€/hour. From 3:00 PM, the room's nightly rate applies.

¡Estamos a su disposición las 24 horas!

Dale un extra de comodidad a tu estáncia. Más amplitud, más estilo, perfecta para disfrutar del entorno desde que abres los ojos.

Rent the perfect gear to enjoy your winter and summer adventures. We offer a wide range of products, from skis and snowboards to bicycles and hiking accessories. Each item is carefully selected to ensure quality and performance. Explore the snow or traverse scenic routes with the best equipment. Enjoy competitive prices and personalized customer service. Get ready to experience unforgettable outdoor adventures, hassle-free.

From the comfort of our hotel, you can easily purchase your tickets to attractions such as: - Caldea - Naturland - Cirque du Soleil - Grandvalira Our team is here to help and advise you on everything you need to enjoy an unforgettable experience.

Enjoy an oasis of tranquility without having to leave the hotel. Discover our massage and treatment room, a space designed to revitalize your body and mind. We offer a variety of personalized therapies that will help you disconnect and rejuvenate, all in a serene and welcoming environment. Come and immerse yourself in a unique wellness experience.

Open from May to October. Reservations required at reception. Request equipment at the reception.

Abiero de mayo a octubre. Previa reserva en recepción. Solicitar material en recepción.

Laundry: 35€/bag • Delivery in 12 hours. Weekends and holidays excluded. • Pickup: before 09:00 h. Laundry and ironing • Delivery: before 12:00 h. Weekend included. • Pickup: before 09:00 h. Instructions 1. Use the bag that you will find in the wardrobe of the room. If you need more, please request them by calling Nº 9 (Reception). 2. The bag must be identified with the room number and the total number of items. 3. Each bag goes to a single washing machine. 4. Items are washed at the customer's responsibility. 5. The establishment is not responsible for colored clothing that bleeds or for washed garments. 6. Damaged or stubborn stain items will be washed without responsibility from the establishment. For any questions, contact reception or call Nº 9.

Bar / Café Relax in our bar and enjoy a wide menu. Hours: 08:00–24:00 h. Buffet Restaurant Wide variety of national and international dishes. • Early breakfast: from 06:00 h. (UPON REQUEST) • Breakfast: 07:30–10:30 h. • Dinner: 19:30–22:30 h. Enhance your plan and enjoy the restaurant more During your stay, you can upgrade your accommodation plan at any time. Upgrades apply to all members of the reservation. Prices are per adult per day, taxes included. Children aged 3 to 11 receive a 50% discount. If you have only booked accommodation, you can add breakfast for €13 (Children aged 3 to 11, €6.50). If you have booked accommodation and breakfast, you can add dinner for €26 (Children aged 3 to 11, €13). Please consult the reception to manage your upgrade. Picnic Request it at reception one day in advance, before 19:00 h. Intolerances Gluten-free and lactose-free options for celiacs and intolerant individuals. Please inform reception staff of any intolerances upon your arrival. Hours are subject to change. For more information, please consult the reception.

Enjoy the exquisite gastronomy of Andorra right in your room with Roomie.

El Mirador Roc del Quer es uno de los sitios que nunca olvidarás. Vistas panorámicas que quedan grabadas en la retina para siempre y que, en este caso, son mucho más que eso: disfruta de la experiencia completa de estar suspendido en el aire, como si los Pirineos te abrazaran. Este mirador se ha convertido ya en uno de los lugares más famosos de Andorra. ¡No te lo puedes perder!

Discover Caldea, the largest thermal center in southern Europe, and enjoy a unique wellness experience in the heart of the mountains. Relax in thermal waters, indoor and outdoor lagoons, jacuzzis, Roman baths, saunas, and relaxation areas with spectacular views over Escaldes-Engordany. Choose your ticket, check availability, and purchase it directly from this totem quickly and easily. An ideal experience to disconnect, recharge energy, and complete your stay in Andorra.

Experience an unforgettable guided hiking adventure with Nexta Experience. Discover breathtaking landscapes as an expert guide accompanies you, sharing their knowledge about the local flora and fauna. They will take you on paths suited to your level and help you connect with nature. Perfect for everyone, whether you're a beginner adventurer or an experienced hiker, get ready for a unique adventure!

Choose the pillow that best suits your rest. We offer a full pillow menu: Comfort pillows • King – High recovery capacity. • Feather – Double down and microfibre filling. • Goblin – Double cotton cover. • Anti-allergy – Double anti-mite cover; antibacterial, antifungal, anti-mite inner fibre. Special pillow • Vis Comfort Cervical – Double anti-mite cover; antibacterial, antifungal, anti-mite inner fibre, with cervical support. Request your preferred pillow at reception or by calling No. 9.